When I initially received this DVD, the part that holds the DVD in place was broken, so the DVD was loose and had a couple of scratches on the back. As soon as I contacted CBD, they sent me a new one and wouldn't have even required that I send the old one back (although I sent it before I contacted them). Once we received the new one, my boys wanted to watch it right away and, just like the other Auto B Good movies, they loved it! I love the Biblical lessons the videos teach and the songs are great, too! Perfect for our boys who love "anything with wheels"! Thanks CBD!