I ordered 12 for gifts. 1 was defective. Customer service promptly sent a replacement without requiring me to return the defective 1. Thank you for the hassle-free resolution of the problem! Even though the eagles were already on sale, I requested a lower price since ordering several.
I did not get a lower price, but it was worth a try. They were worth what I paid. I would not have wanted to pay the original price for 12. I also appreciated the free shipping. Everyone, including myself, was pleased with their eagle figurine. Thank you!